No account managers. No junior staff. No outsourced work. When you hire GetFound365, you hire us — both of us.
The first med spa we worked with was a three-year-old practice in a market where the #1 spot was held by a franchise with mediocre reviews and a massive ad budget. The owner was a nurse practitioner with 15 years of experience, meticulous standards, and genuinely better outcomes. She was stuck at position 6 on Google Maps — losing three to five consultations a week to a spa she'd personally trained people who worked there.
Inside six months, we'd moved her from position 6 to position 2. Not through ads. Through reviews, profile optimization, and response management. Same patient list. Same services. Same prices. Different visibility.
That's when we realized something: the independents losing this fight aren't losing because they're worse. They're losing because nobody's paying attention to the one channel that matters most in local medical aesthetics — Google Maps. The franchises hire firms to do it. The independents assume their work should speak for itself.
It doesn't. Not online. Not to patients comparing 8 spas on their phone at 10pm.
So we built GetFound365 around one idea: a small agency, run by the founders, that treats a small number of independent practices the way the franchises treat themselves — with real systems, real reporting, and real accountability. One per market. Month-to-month. Cancel anytime. Run by two people who actually do the work.
Stephanie leads the client side of the business. She reviews every audit before it goes out, runs every strategy conversation, takes every scheduled call, and owns the relationship with every practice on the roster. If you're in a meeting with GetFound365, you're in a meeting with Stephanie.
She reads more med spa reviews in a week than most owners read in a year — which is exactly as obsessive as it sounds, and exactly what the work requires.
Tim runs the operational side — profile rebuilds, automation, reporting infrastructure, the review-response engine, the missed-call text-back system, every piece of technical plumbing that makes the work run.
When something on your Google profile changes, Tim will update it. He's the reason the work scales without sacrificing quality: every system that keeps a client profile performing between reports is something Tim built. You might never talk to him directly — that's by design — but every piece of infrastructure you touch is his.
You fill out a short form before we ever discuss packages. We use it to decide whether we can help. If we can, you get a free written audit. If we can't — because your market's already taken, or we already work with a competitor, or another reason — we'll tell you. Agencies that quote on the first call are selling you a tier, not a solution.
Between the two of us, every piece of work a client sees is built by a founder. Stephanie writes the audits and runs the calls; Tim builds the systems that keep the work running. The 24/7 voice line at (920) 310-6993 is trained on our full process and handles most general questions instantly — which means our time goes to client work, not fielding the same five discovery questions over and over. When you and Stephanie talk, it's because the audit said you should.
One practice per 30-mile radius. Cancel anytime. No annual contracts, no claw-backs, no penalties. Whoever signs first in your market takes the spot. We turn down every practice in that radius from the moment we sign you — and we turn you down if a competitor signs first. This isn't a policy we negotiate on.
Until a patient walks through your door, they can't experience the work. All they can see is your profile. Everything we do is built around making that first impression match the quality you deliver. If visibility isn't there, nothing else matters — not your pricing, not your outcomes, not your credentials.
Paid ads, social media blitzes, rebrand campaigns — they all burn money and rarely move the needle on local search. The thing that moves it is boring, repeatable, and almost never talked about: consistent profile work and review velocity. That's what we do. It's not exciting. It just works.
Every time an agency scales, client outcomes get worse. We cap the number of practices we take on because that's the only honest way to promise founder-level attention. If we can't give a new client the same quality of work we give every existing client, we don't take them on.
Fill out the qualifier form. If your practice qualifies and your market is still open, we'll send you a free audit specific to your situation — your specific numbers, your specific competitors, your specific gaps. If not, we'll tell you why in writing.
Market Assessment