Privacy Policy

Who we are

GetFound365 is a small consultancy based in Wisconsin, United States, operated by Stephanie and Tim Laning. We provide local visibility and reputation services to independent medical spas across the United States. For questions about this Privacy Policy or our data practices, contact us at [email protected] or (920) 310-6993.

Information we collect

We collect the following categories of information:

Information you submit directly. When you fill out our qualifier form, email us, or call us, we collect the information you provide — typically your name, practice name, practice location, practice website, email address, and phone number. You may also voluntarily share additional context about your business situation.

Information collected automatically. When you visit our website, we automatically collect limited technical information such as your IP address, browser type, device type, referring URL, pages visited, and time spent on pages. This helps us understand how the site is used and improve it over time.

Information from third parties. When researching whether we can help your practice, we may look at publicly available information about your business — such as your Google Business Profile, website content, and review data. We do not purchase lead lists or obtain your information from data brokers.

Phone call records. Calls to our phone line at (920) 310-6993 may be recorded and transcribed by our AI receptionist system for quality, training, and follow-up purposes.

How we use your information

We use the information we collect to:

• Evaluate whether your practice qualifies for a free written audit
• Prepare and deliver your audit
• Communicate with you about your submission, your audit, and any active engagement
• Provide services under any agreement you enter into with us
• Respond to your inquiries, follow up on missed calls, and send SMS or email notifications related to your submission or engagement
• Improve our website, our services, and our operational processes
• Comply with legal obligations and protect our rights

SMS messaging and mobile information

When you provide your mobile phone number through our qualifier form or directly to us, you consent to receive SMS text messages from GetFound365 related to your submission, your audit, and scheduled appointments. GetFound365 sends SMS only from its own business number — we do not send messages on behalf of our med spa clients or any other third party.

Types of messages you may receive:

• Confirmation that we've received your qualifier form submission
• Notification when your free written audit is ready
• Reminders for scheduled appointments or calls you've booked with us
• Automated replies when you call our number and we miss your call (missed-call text-back)
• Occasional follow-up if you haven't responded to your audit

Message frequency. Typical volume is 1–3 messages per month. Frequency is primarily driven by your own activity (submitting a form, booking an appointment, or calling our number).

Message and data rates. Standard message and data rates from your wireless carrier may apply to each message sent or received. GetFound365 is not responsible for these charges. Contact your carrier for details about your plan.

How to opt out. Reply STOP to any message we send and you will be unsubscribed from our SMS program. You will receive one confirmation message, after which no further messages will be sent to that number. To re-subscribe, reply START.

How to get help. Reply HELP to any message for assistance, or contact us directly at [email protected] or (920) 310-6993.

Supported carriers. Our SMS program is compatible with major US wireless carriers. Mobile carriers are not liable for delayed or undelivered messages. Message delivery is subject to your wireless carrier's coverage and service availability.

Sample message: "Stephanie here from GetFound365. Your free audit for [Practice Name] is ready — check your email. Reply STOP to opt out."

How we share information

We do not sell your personal information. We do not share your mobile information or SMS opt-in consent with any third party or affiliate for marketing or promotional purposes.

We share information only in the following limited circumstances:

Service providers and subcontractors. We share information with third-party service providers that help us deliver our services — including our customer relationship management platform (Go HighLevel), our AI receptionist provider, our email service provider, our SMS messaging platform, and our data hosting providers. These providers are contractually obligated to use your information only to provide services to us and are prohibited from using it for their own marketing or promotional purposes.

Legal requirements. We may disclose information if required by law, court order, subpoena, or to protect our legal rights, enforce our Terms and Conditions, or prevent fraud or harm.

Business transfers. If GetFound365 is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify affected clients via email if this occurs.

How we protect your information

We use reasonable administrative, technical, and physical safeguards to protect the information we collect — including secure storage, access controls, encrypted transmission of sensitive data, and limited employee access. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

If we become aware of a data breach that affects your personal information, we will notify you in accordance with applicable law.

How long we keep your information

We retain your information for as long as needed to provide our services, fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

If you submit a qualifier form and we determine you don't qualify (or you never engage further), we typically retain your submission data for up to 24 months before archiving or deletion, so we can recognize you if you return. You may request earlier deletion at any time by contacting us.

For active clients, we retain engagement data for the duration of the engagement plus a reasonable period afterward as required for accounting, legal, and business continuity purposes.

Cookies and website analytics

Our website uses cookies and similar technologies to understand how visitors use the site and to improve the user experience. These include essential cookies (required for the site to function) and analytics cookies (which help us understand traffic and usage patterns).

You can control cookies through your browser settings. Disabling cookies may limit some functionality of the site.

Your rights and choices

Depending on your location, you may have specific rights regarding your personal information. These may include:

• The right to access the personal information we hold about you
• The right to request correction of inaccurate information
• The right to request deletion of your information
• The right to opt out of marketing communications (including SMS — reply STOP at any time)
• The right to object to or restrict certain processing
• The right to receive your information in a portable format

To exercise any of these rights, contact us at [email protected]. We will respond within a reasonable timeframe and in accordance with applicable law.

Children's privacy

Our website and services are directed to businesses, not to children. We do not knowingly collect information from anyone under the age of 16. If we learn that we have collected information from someone under 16, we will delete it promptly.

Third-party links

Our website may contain links to third-party websites, platforms, or services. We are not responsible for the privacy practices of those third parties. We encourage you to read their privacy policies before providing information.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Effective Date" at the top of this page. Material changes will be communicated to active clients via email. Your continued use of our website or services after an update constitutes acceptance of the revised policy.

Contact us

Questions, concerns, or requests related to this Privacy Policy should be directed to: